E-Commerce - Project Manager (CRM System) (1-year contract)

BangkokLINE Company ThailandProduct PlanningProduct ManagementFull-time

Department: E-Commerce

Team: Merchant Development


At the LINE E-Commerce Team, we are aiming to create new, differentiated services that best solve our local user needs while leveraging and working with global teams and technologies. We are only interested in working with pioneers who want to make a difference and enjoy the challenge of launching, scaling, and analyzing new services at a nationwide scale.



  • Understand as-is processes, and analyze users' and document requirements
  • Support the completion and delivery of assigned projects within set timelines and gather requirements through networking with related teams
  • Develop detailed project plans to monitor and track progress
  • Manage changes to the project scopes and schedules
  • Monitor the project performance, update status reports to all stakeholders on a weekly basis using appropriate tools and techniques, advise possible solutions to solve problems and issues, and continuously improve project effectiveness
  • Collaborate with cross-functional teams and implementors to coordinate monitoring of project timelines
  • Organize and escalate collective feedback to provide input for continuous improvement of the projects
  • Complete special projects and/or other tasks as assigned


Basic Qualifications

  • Bachelor’s degree in any related field
  • 3-4 years of work experience in IT project management or any related field
  • 2+ years of work experience in a fast-paced project management role
  • Experience working cross-functionally
  • Quick learner with analytic, logical thinking and problem solving skills
  • Strong project and change management as well as implementation skills
  • Time management skills with efficiency and accuracy
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and/or other relevant software applications
  • Excellent communication skills, written and oral
  • Good command of spoken and written English


Preferred Qualifications

  • Experience in tech industry
  • Technical savviness and demonstrated understanding of digital tools and solutions (Salesforce, Google Analytics, Marketing Technology)
  • Familiarity with CRM systems such as Salesforce
  • Highly motivated self-starter with a positive mindset and can-do attitude



LINE Thailand Head Office, Gaysorn Tower, Bangkok

Relevant Jobs