Game Operations (1-year contract)

BangkokLINE Company ThailandBusiness & SalesContents PlanningContract

Department: Game

Team: Game Operations

This role is responsible for making LINE GAME operations smooth for the best satisfaction of our customers, as well as supports and evaluates our events and user feedback.

 

Responsibilities

  • Operate in-game events with Product (Planner) and Marketing team
  • Manage internal tools for supporting event objectives, customer support, etc.
  • Prepare documents, rules and regulations for in-game event details
  • Take care of the users and solve their problems to maintain customer satisfaction
  • Evaluate users' feedback, get data insights for on-hand game features, and suggest improvements
  • Perform QA and Language QA to make sure that LINE GAME has the best and most stable products and content
  • Conduct potential game evaluation with multiple testing methods and report test results to the manager
  • Analyze game competitors, features, strengths, weaknesses, and make a recommended list for related teams

 

Qualifications

  • Bachelor’s degree in any field
  • 1-3 years of work experience in Game or other relevant fields
  • Deep familiarity with the iOS and Android game marketplaces or the PC game market
  • Strong passion for mobile gaming
  • Strong logical thinking and analytic skills
  • Strong communication skills
  • Strong team player with a positive attitude and an eagerness to learn
  • Self-motivated, proactive, and result-oriented
  • Excellent Excel and PowerPoint skills
  • Ability to communicate in English and Thai
  • Ability to communicate in Japanese, Korean, or Chinese is a plus

 

Location

LINE Thailand Head Office, Gaysorn Tower, Bangkok

Relevant Jobs