LINE Careers

Department: Game

Team: Game Operations

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This role is responsible for making LINE GAME operations smooth for the best satisfaction of our customers, as well as supports and evaluates our events and user feedback.

 

Responsibilities

• Operate in-game events with Product (Planner) and Marketing team
• Manage internal tools for supporting event objectives, customer support, etc.
• Prepare documents, rules and regulations for in-game event details
• Take care of the users and solve their problems to maintain customer satisfaction
• Evaluate users' feedback, get data insights for on-hand game features, and suggest improvements
• Perform QA and Language QA to make sure that LINE GAME has the best and most stable products and content
• Conduct potential game evaluation with multiple testing methods and report test results to the manager
• Analyze game competitors, features, strengths, weaknesses, and make a recommended list for related teams

 

Qualifications

• Bachelor’s degree in any field
• 1-3 years of work experience in Game or other relevant fields
• Deep familiarity with the iOS and Android game marketplaces or the PC game market
• Strong passion for mobile gaming
• Strong logical thinking and analytic skills
• Strong communication skills
• Strong team player with a positive attitude and an eagerness to learn
• Self-motivated, proactive, and result-oriented
• Excellent Excel and PowerPoint skills
• Ability to communicate in English and Thai
• Ability to communicate in Japanese, Korean, or Chinese is a plus

 

Location

LINE Thailand Head Office, Gaysorn Tower, Bangkok