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Senior Account Manager

TaipeiLINE Pay TaiwanMarketing & CS(not in use)Growth Marketing, MarketingFull-time

LINE Pay Growth Marketing Team is looking for a Senior Account Manager with excellent business sense, strong communication skills, and the ability to independently complete projects.

As an Account Manager in the Growth Marketing Team is responsible for developing and executing growth strategies, planning and managing campaigns to boost transaction volume, and enhancing merchant relationships to ensure their satisfaction with the LINE Pay business.

If you are passionate about LINE Pay, want to join the journey to make Taiwan cashless, come join us! LINE Pay will give you tremendous opportunities to make your dreams come true.

 

Responsibilities

  • Understanding the needs of Tier 2 & SME Accounts (eg. Night market, Shopping area, Chain Restaurant) through communication with external partners and on-site visits to assess real business challenges and opportunities for LINE Pay.
  • Planning and executing marketing campaigns for Tier 2 & SME Accounts to increase user acquisition, merchant engagement, and transaction volume.
  • Collaborating closely with the Business Development and Branding teams to align merchant needs with LINE Pay’s marketing.
  • Conducting SME merchant interviews and field research to understand merchant pain points, expectations, and perceptions of LINE Pay’s value proposition.
  • Tracking, monitoring, analyzing, and reporting the performance of marketing events.
  • Providing insights and recommendations for continuous improvement.
  • Ensuring alignment with overall company goals and objectives.

 

Qualifications

  • 6+ years of relevant work experience in account management.
  • Strong interpersonal skills & ability to influence both external / internal stakeholders.
  • Experience with end-to-end project delivery, strong communication, problem-solving skills, believer in data-driven approaches, and a quick learner .
  • A good team player, be able to work under pressure.
  • Innovative and passionate about the internet, mobile payment and LINE Pay.
  • Excellent in communication in both Mandarin and English.

 

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