LINE Careers

As a XLT CS representative, you'll be responsible for handling/reviewing/creating/modifying all the texts and contents in the LINE Pay service. LINE Pay is a premium payment service that attaches great importance to user experience and voice of customer, keep maintaining service quality. We are looking for a team member with passionate, professional work experience in text communication to join us.

 

Responsibilities

• Communicate with customer and cross function team directly.
• Take responsibility to managing texts/contents/wording in the LINE Pay service, to close good customer understanding.
• Follow cross language translation procedure to handle translation requests/tasks in LINE Pay Taiwan.
• Acting as point of contact of cross language translation tasks in each project in LINE Pay Taiwan.
• Mainly handle translation for language EN -> CH, or KR -> EN -> CH.

 

Qualifications

• BS degree or above
• Have great CH/EN ability. (CH/EN/KR ability is preferred.)
• Have good understanding of user communication.
• Have tech writer, contents writing abilities.
• 2-3 years of relevant experience or working in mobile service company are preferred.