LINE Careers

Position Description :

We are seeking an experienced SMB Business Lead to drive our LINE Biz-solution initiatives, focusing on SMB market such as retail, F&B, etc. The ideal candidate will be responsible for understanding customer needs, defining sales strategies, and achieving sales targets. 

Join us to lead the charge in transforming the SMB market with innovative solutions and drive significant business growth.

Responsibilities :

• Team Leadership: Lead and manage a SMB Sales team, providing guidance and support to achieve departmental goals.
• Strategic Market Development: Define and implement effective market strategies, including innovative marketing and sales approaches, to meet the needs of SMB clients and drive business growth.
• Lead Generation and Performance Goals: Develop and execute lead generation strategies to expand our customer base while setting and achieving ambitious sales and performance targets.
• Customer Retention and Churn Prevention: Design and implement strategies to enhance customer retention and prevent churn, ensuring long-term client satisfaction and loyalty.
• Data-Driven Decision Making: Utilize analytics and metrics to monitor performance and user engagement, informing strategic decisions and identifying areas for improvement.
• Innovation and Adaptability: Stay ahead of industry trends and adapt strategies to maintain a competitive edge in the market.
• Cross-Department Collaboration: Work closely with Product Management, B2B Marketing, and the GTM team to ensure alignment and execution of business objectives.

Qualifications :

• Experience: Minimum of 10 years in business development, sales, or a related field, with a proven track record of achieving business growth and meeting targets. Experience in the SaaS industry is highly preferred.
• Leadership Skills: Demonstrated leadership abilities with experience managing and mentoring teams.
• Strategic Thinking: Strong strategic planning and analytical skills with the ability to develop and implement effective business strategies.
• Communication and Interpersonal Skills: Excellent verbal and written communication skills, with strong negotiation and influencing abilities.
• Problem-Solving Skills: Proven problem-solving and decision-making capabilities.
• Industry Knowledge: Deep understanding of market trends and the competitive landscape, particularly in SMB market.