LINE Taiwan_Product Manager (Messenger & OA Products)

TaipeiLINE TaiwanPlanningProduct ManagementFull-time

[Team/Position Description]

We are looking for a Regional Product Manager to drive product initiatives across LINE Messenger and LINE Official Account.

In this role, you will work closely with our HQ product teams and cross-functional stakeholders to shape and deliver products that serve users in the Taiwan market. Your primary focus will include account security, anti-fraud initiatives, and messaging experiences, with the goal of creating a safer, more intuitive, and user-friendly communication experience.

You will play a key role in connecting local market and user needs with global product development, translating insights into product opportunities and driving initiatives from strategy and planning through execution and optimization.

 

[Responsibilities]

Product Strategy & Planning

  • Develop product strategies aligned with the company’s product direction, local market needs, and user expectations.
  • Define product requirements and maintain PRDs, working closely with HQ product teams to shape product roadmaps, priorities, and milestones.
  • Continuously monitor market trends, user behavior, and product performance to identify opportunities and adjust priorities accordingly.
  • Represent Taiwan market needs and provide actionable local insights to support global product development.

Market & User Understanding

  • Develop a deep understanding of user needs, pain points, and behaviors, and translate insights into actionable product opportunities.
  • Conduct user research and competitive analysis to identify emerging trends and opportunities.
  • Apply appropriate research and experimentation methods, such as surveys, user interviews, bucket tests, and A/B tests, to validate hypotheses and product decisions.

Cross-Functional Communication & Collaboration

  • Collaborate closely with cross-functional teams, including Product, Design, Engineering, Security, Legal, Customer Service, and other business and operational teams, to drive product initiatives from concept to launch.
  • Communicate product requirements, priorities, trade-offs, and decisions clearly across teams and regions.
  • Coordinate resources and dependencies across multiple stakeholders to ensure effective execution.
  • Lead cross-functional discussions and deliver clear presentations, proposals, and reports to align stakeholders and facilitate decision-making.

Project Management

  • Manage product initiatives throughout the development lifecycle, from planning and requirements definition to launch and post-release evaluation.
  • Effectively manage timelines, dependencies, resources, and risks across multiple projects.
  • Track project progress, identify issues early, and adapt plans quickly in response to changing priorities or circumstances.

Data Analysis & KPI Management

  • Define, monitor, and evaluate key product metrics and success criteria.
  • Analyze user behavior and product performance to identify opportunities for improvement.
  • Leverage A/B testing, behavioral analytics, and other quantitative methods to make data-informed product decisions and continuously optimize the user experience.

 

[What We’re Looking For]

AI & Technology Understanding

  • Understand the fundamentals of generative AI and explore practical ways to apply AI to product management, product development, and operational workflows.
  • Stay up to date on emerging AI applications and industry trends, particularly in fraud prevention and user protection, and translate relevant developments into product opportunities.
  • Demonstrate curiosity and the ability to quickly learn and evaluate emerging technologies.

Business Acumen & Innovation

  • Balance user value, product quality, technical feasibility, and business outcomes when making product decisions.
  • Demonstrate a strong product mindset and drive innovation through hypothesis-driven experimentation, validation, and iteration.
  • Identify opportunities beyond existing requirements and proactively propose solutions that create meaningful user and business value.

Information Security & Privacy Awareness

  • Understand fundamental principles of personal data protection, privacy, authentication, and authorization, and identify potential risks during product design.
  • Work closely with Legal, Security, and relevant stakeholders to ensure products meet applicable compliance, privacy, and security standards.
  • Incorporate user safety and security considerations into product decisions from the early stages of development.

Communication & Influence

  • Demonstrate strong communication and influencing skills to align cross-functional and cross-regional stakeholders, including teams without direct reporting relationships.
  • Navigate ambiguity, competing priorities, and differing stakeholder perspectives with clarity and sound judgment.
  • Communicate effectively and make informed decisions in fast-changing environments with limited supervision.

 

[Qualifications]

  • 5+ years of experience in the internet or technology industry, with proven experience in product management or a closely related role.
  • Demonstrated experience driving digital products or features from concept and requirements definition through development, launch, and optimization.
  • Experience working with cross-functional and cross-border teams.
  • Strong analytical, problem-solving, communication, and stakeholder management skills.
  • Good understanding of LINE features and related services, with a strong interest in messaging, communication products, user security, and digital platforms.
  • Familiarity with tools such as Confluence, Jira, Figma, Codex, or equivalent product development and collaboration tools.
  • Proficient in English, with the ability to collaborate effectively in an international working environment.
  • Experience in AI product development or AI integration is a strong plus.
  • Japanese or Korean language proficiency is a plus.

Relevant Jobs