Explore Life at LINE
- What is LINE STYLE? LINE is … “A place where people who dream the same dream and realize that dream together.” The dream goal at LINE is to create No. 1 services, loved by users around the world, and to realize LINE’s mission of “CLOSING THE DISTANCE.” With that No. 1 goal in mind, LINE is the place where we work together as a team to achieve great things.In order to realize the mission of “CLOSING THE DISTANCE,” LINE always tries to understand consumers’ constantly changing needs, challenge ourselves and look at the bigger picture. Although LINE started as a search service, it drastically changed directions to become a messenger app due to the support we got from our users. And from that messenger app, we have grown into so many other fields, like gaming, fintech and AI. WOW=NO. 1 The value that LINE considers to be most important can be summed up in a single word: “WOW.” “WOW” is that “amazing first experience and impression that people want to share with friends.” No. 1 services that lead the market and that change paradigms always have “WOW.” The two ideas are inextricably linked: Pursuing Wow creates No. 1 services, and aiming to become a No. 1 services means creating WOW. Therefore, LINERs always need to ask ourselves this question, “Is this WOW?” This isn't just about products or services. It is a value that all LINERs must adhere to regardless of the organization they belong to or the job they are in charge of. LINE STYLE, LINE's DNA! LINE STYLE refers to LINE’s unique way of acting and thinking, and is the actualization of “WOW=No.1.” It is like LINE's DNA. Just like a species’ DNA isn’t created overnight, a company's own way of working and thinking evolves over time, too. And LINERs are the people who comprise LINE's genes, that is, LINE STYLE. The word LINER, which you can see all over the BLOGs on the LINE recruitment page, implies the meaning of individuals who make LINE's worldview. The story of LINE STYLE’s creation In January 2017, the first LINE STYLE (1.0) was created, consisting of six keywords: NEEDS, SPEED, DETAIL, DATA, TEAMWORK, and ENJOY. In fact, the ideas behind LINE STYLE had always existed at LINE since the company’s birth, but this was the first time we fully explained those ideas and came up with a common language to talk about them. People who had been working at LINE for a long time already knew those values from their experience, so they didn't need to have them explained. However, as of 2018, the total number of LINERs globally had grown to more than 7,000, with more than half of them joining LINE in the third and fourth year following the company’s establishment. So, for those newer LINERs, we needed to narrow the gap between them and those who had been at LINE since the beginning. In order to make it clear to everyone what kind of work style we are pursuing and to deliver it to the next generation of LINERs, we had to organize that knowledge in writing. This meant not creating something new, but a prioritization of what we have always talked about. Through this approach, we believe that LINE's unique corporate management and working methods will be maintained and will continue to develop!Reflecting the feedback we heard about LINE STYLE 1.0 — that the six keywords were somewhat abstract — each keyword was explained in more detail in LINE STYLE 2.0, which came out in October 2018. LINE STYLE 2.0 also demonstrated the changes in the internal and external environments that had occurred between the two versions, and the changes that LINE required in response. LINE STYLE will continue to be updated in the future as needed. LINE STYLE keywords There are a total of 11 LINE STYLE keywords and key concepts. Shall we take a look at them together? Users RuleIt’s not about us. It’s about them. Our entire business is built on understanding our users. To create WOWs, it is most vital to truly understand user needs. You must think from the users' perspective when making critical decisions and make their needs your prime criteria because users are the judges who ultimately determine success.But uncovering our users’ needs is a more difficult challenge than you may realize. Their needs can change from moment to moment. Often users don’t even know what their needs are, so discovering them requires an obsessive, almost fanatical, level of analysis. You need to keep an eye on their every action, no matter how slight, to uncover those hidden needs, constantly checking and re-checking, using every quantitative and qualitative method. Stay a Step AheadA swift beta rollout is better than a perfect one that comes too late However perfect, a service won’t draw attention from users if it misses the timing. The competition LINE is taking part in is a speed battle in a volatile environment. To be the best, a service must offer an amazing and unprecedented experience—with an emphasis on “unprecedented.”But unprecedented means more than just being first. What matters is being the first to be recognized by users. Plans can never be perfect, so you have to take risks, put them to the test right away, and then revise them constantly. Perfect Details‘Good’ is never good enough What makes the difference are the details. Detail is what differentiates a top service from the also-rans—because when we talk about details, what we’re really talking about is meticulousness.Those details emerge only after we repeatedly and painstakingly ask “Is there anything we can do to make this better?” “Is there any way to make this a little more perfect?” That attention to detail forces us to tweak and make endless tiny adjustments, gradually improving our services and taking them to a higher, more outstanding level. Always Data-drivenFollow the data, not your feelings Numbers don't lie. However, our feelings are much less trustworthy. Especially after putting a lot of hard work into a project, all of us have the tendency to see what we want to see. It’s tough to stay objective.Are users embracing a service as we expected? If not, why not? How do we fix the problems that are holding a service back? The solutions are in the data. You should always make decisions based on the numbers, especially in new markets. Fierce disagreements and fiery discussions are fine, but always look to the data for evaluating your opinions and choosing outcomes. Build Lean and Exceptional TeamsLeading services are made by agile, elite teams, not sprawling bureaucracies Making a team twice as large doesn't mean it can accomplish twice as much. In fact, it can often result in slowing down the team’s working speed. Leading services are often created by elite, compact teams, not sprawling bureaucracies. A soccer team with 100 good-enough players will lose to a team that has 11 elite players.As a company grows, its operations should be like a hundred lean start-ups working together, rather than like a bloated conglomerate. No one can compete with the giant global conglomerates based on size alone. Our advantage must be in the quality and efficiency of our workers. Always focus on organizing small, elite teams and strengthen them. Better, not bigger. Open Communication, Vertical Decision-makingTeams need to discuss things openly, but follow the leader’s decisions Everyone, including leaders, can make a wrong judgment. And no one is an expert in every field. The odds of finding success increase when you can have passionate, frank discussions, and everyone in the team feels empowered to add their voice when necessary.However, after going through the discussion process, only one direction can be chosen. The leader is the one who makes the choice and is responsible for the results. To successfully achieve that goal, a team’s members need to trust in the leader's judgment and work together toward putting the decision into practice. Keep in Sync, Aiming for the Same GoalThe end point can change, but the team always stays together When working towards a goal, a team has to concentrate its energy on going in the same direction. Otherwise, you’ll never get where you’re going. Every member should clearly understand the objective of the project, and if the needs of users shift then the team members also need to understand exactly how that changes their goals. It is the leader’s job to communicate those goals clearly and make sure everyone understands any changes. Team leaders and team members have to keep moving together, constantly sharing feedback and always aiming at the same target. Work Intensely and Be FocusedYou’re in trouble if you’re just ‘working hard’ Working a long time doesn't guarantee results. You are in trouble if you are just “working hard.” When you work hard, you get caught up doing whatever is right in front of you and never think about why you do what you do. To be the best LINER, you have to use your time in a smarter and more focused way. It is better to spend an hour working really intensely than 5 or 6 hours just kind-of-hard. You should also always be aware of the fundamentals underlying your work: What you are doing, for whom and why. 1% Problem-finding, 99% Solution-makingDon’t ask ‘What’s wrong?’ Ask ‘How do we make it right?’ Thinking critically can be an important part of creating a product or service, but don’t spend too much time fixated on what’s wrong—just 1% of your energy. Instead, put the other 99% into figuring out how to make it work. Anyone can find obstacles and potential problems, but at LINE we want people to concentrate their energy on discovering new things and generating new solutions that nobody has thought of before. Go Brave. No Fear. No RegretsIf you want to hit a home run, you’ve got to swing for the fences In baseball, a home-run king also tends to be a strikeout king because hitting home runs requires taking full, hard swings, which increases the risk of strikes. You cannot hit a homer from a bunt.The same is true for creating new services. If you have identified a feasible project with a sizeable potential market, you should take a serious swing at it, without being afraid of failure. And when someone else’s bold play turns out to be a failure, you shouldn’t criticize them. Instead analyze what happened and figure out the key lessons you can share, to prevent others from repeating the same mistakes. Learning from failure is the first step toward creating a success. Enjoy the ChallengesIf your heart is beating fast, then you’ve taken on a true challenge The history of LINE is the history of achievement and growth made through boldly taking on all challenges and failing without regret. This process is not enjoyable for everyone. Sometimes it can be so exhausting that you just want to walk away. But the harder the challenge, the greater the sense of achievement when you overcome it. It's exciting to know that, after so much effort and many trials and errors, our services can bring a sense of WOW to the world and make life easier and more enjoyable for millions of people everywhere.But that kind of heart-pounding experience is only available to those who enjoy wrestling with big challenges and who don’t give up in the middle. If you like being the first person to leave footsteps in the fresh white snow and are proud of leading a difficult challenge to success, you'll be able to enjoy your journey no matter how hard it is. And that's a great way to build a WOW service. LINE STYLE in LINERs’ everyday lives With the initial release of LINE STYLE in January 2017, the LINE STYLE keywords could found at every moment of LINERs’ lives. They aren’t just words, but concepts you encounter constantly throughout your everyday work. LINERs see LINE STYLE in the onboarding programs that new LINERS receive, in the in-house communication programs and events, the employee evaluation system, and the Global WOW Project Awards, where employees determine which projects created the most WOW each year! LINE STYLE is with you every moment from when you start and as you grow as a LINER. In addition, after the update to LINE STYLE 2.0, we began sharing the LINERs’ way of work by applying them to various products so that it can be easily accessed anytime, anywhere. In particular, a guidebook was created so that LINERs can understand LINE STYLE in more detail and in three dimensions. We also distributed WOW and keyword stickers that can be attached to visible places so that everyone can be reminded of the LINE STYLE keywords throughout the day. In addition, LINERs are able to see the keywords throughout their office space, on desktop wallpapers, screen savers and digital posters. *See LINE STYLE BOOK LINE STYLE BOOK and soft and fluffy stickers LINE STYLE stickers for laptops, calendars and diaries Desktop wallpapers and screen savers on LINERs’ PCs while they are away We are looking for people who are ready to challenge themselves to make their dreams according to LINE STYLE. LINE STYLE is not just a word, but a way of thought and a system of values we use for making our choices and judgments, and the foundation for every moment of our work as LINERs. Those who want to hear users around the world say “WOW” work according to LINE STYLE. Those who dream of creating No.1 services and want to do so together with outstanding colleagues.Above all, those who think “LINE STYLE sounds like my style,” do not hesitate, but challenge yourself now! Go to LINE Careers *See LINE STYLE BOOK
- LINE reopens Kyoto office, a global development hub for engineers. LINE KYOTO (hereinafter "Kyoto office") is the third engineering/development office established in Japan, following Tokyo and Fukuoka's lead. Although only opened in 2018, the office was relocated within Kyoto city in fall of 2019 to accommodate growing employee numbers. At Kyoto office, there is a diverse group of engineers working on server side, infrastructure, client, front-end, as well as those involved in highly technical development businesses in the AI realm such as Clova. In addition to local Kansai residents, the office is home to Kyoto natives returning to the area, along with employees who have relocated both domestically and internationally. Today’s blog features the newly reopened Kyoto office. :) An entrance with a traditional Japanese touch Stepping into the Kyoto office entrance, you are greeted by a Japanese modern design centerpiece, whose wood adds warmth to the space. Pebbles are raked into an ichimatsu checkered pattern around the LINE logo, atop the wooden counter. An open space offering convenience and comfort Kyoto office consists of only one floor, but the space has been designed creatively so that employees can work in comfort. Equipped with a large screen monitor, this area is often used as a work lounge. With a wireless presentation system installed, employees can project their screens onto the monitor with the simple push of a button. The work lounge can also be used as a café to take lunch or work breaks. This versatile space accommodates diverse work styles and occasions. There are restaurant-style booth seats facing each other and individual study booths—convenient as a quick-stop to jot down notes after a meeting. A theater lounge for meetings and events Keep walking down the open space and you’ll find yourself in the theater lounge, where your creativity can soar. The lounge is inviting, designed with wooden louver partitions that absorb sound and allow soft natural lighting in. This space is equipped with a 170-inch ultra short throw projector and can accommodate a meeting size of up to around forty participants. This space also functions as a lab for community events with students and engineers. When there are no meetings, employees can bring their laptops to work or relax on the raised tatami-floored seating area. An employee-friendly work space with ample storage This is the work space at the office. Like all LINE offices, Kyoto office has Aeron office chairs and height-adjustable wooden desks too. The desks were all renewed when the office relocated. Lifting and lowering the desks can be done quietly and smoothly. All seats are equipped with electric height-adjustable desks and Aeron chairs. Some members even bring their own tatami mats to work barefoot on them. The work space has a wall of containers with ample storage. Various devices, office supplies, emergency kits, and personal belongings can be stored in the containers on the steel racks. This is especially useful in an office with many engineers, when organizing various devices. The racks are of a simple design, using rust-protected steel. Casual meeting rooms These rooms feel as cozy as home and can be used for small meetings or self-study. Each room is staged with different desks, chairs, lighting, and artwork—custom-made for the Kyoto office. LINE characters relax over a view of the garden. LINE characters are on a trail in Kyoto. Take a break in the play lounge The play lounge has a big reversible tabletop and comfortable sofas. There are other playful decor, like this Brown-themed houseplant planter. This planter was repurposed from a LINE original sake barrel, presented at Kyoto office’s 2018 housewarming party. It’s a piece of interior that incorporates eco-friendly material and the LINE x traditional Japanese motif. A sake barrel was repurposed as a houseplant planter. Over here, a green neon sign hangs on a whiteboard wall, made just for employees to doodle on. It can be used for any purpose—from jotting down ideas and schedules to writing favorite quotes to share with other employees. Space Design Team, the designers behind the LINE offices The Facility Management Team and various other departments work together to plan and design expansions and relocations for all LINE offices, including Kyoto office. The Space Design Team is in charge of spatial design and selecting functional and design-worthy interior pieces. We talked to a team member in charge of designing Kyoto office: It's important to create an office that our employees will feel proud of, and this goes for all the offices we work on. Kyoto office is small in scale compared to other LINE offices. With that said, the employees who work here are highly invested in their office space, to the point that they approach it as if working on their own homes.Actually, when looking at listings for the former Kyoto office, all employees participated in the office viewings and decided on the location together. Having such passionate employees around, we were able to ask everything from people flow planning, plane compositions, furniture selections, to security design. We focused on the details when designing the new office, thinking about ways we could update it from the old office.The following article also talks about LINE’s office designs:On Osaki office's design and being a spatial designer at LINE (Japanese only) Kyoto office has touches of Kyoto's quaint charm, which is what attracts so many international visitors to the very city itself. Serving as a hub of truly diverse engineers, Kyoto office will continue striving to launch WOW services across Japan and the globe. ※ Please note that the details described in this article may not apply to all offices.
- A day in the life of a LINER Before we jump in, let us tell you a bit about LINE. At all our global offices, LINE uses the mission of “Closing the Distance” to remind all LINERs (aka LINE employees) that our purpose is to bring people, information, and services closer together. At LINE Thailand, we apply this mission not only to our business products and services, but also to our LINERs by cultivating a unique LINE culture. As a result, we are frequently asked, “What is LINE culture?” or “What’s it like working at LINE?”To help you visualize our LINE culture, we invite you on a one-day journey as a LINER. What does a LINER do in a day? The first thing all LINERs do each day is coming to the office! Commuting to the LINE office is pretty convenient as we are located at Gaysorn Tower, right in the heart of Bangkok, with many connections to public transportation. Office hours are 9 am to 6 pm, but this is only a general guideline. In reality, LINERs are given the full trust to arrive or leave the office anytime we want, as long as we can deliver output that satisfies our goals — or even goes beyond! When we arrive at the office, the canteen is one of the popular go-to places as a freshly cooked breakfast awaits us. Many LINERs get filled up and charged up here to start the day! If anyone is still feeling groggy, we go to LINE Café to get a jolt of caffeine or some other refreshing drink to wake us up. LINERs find this to be a real time-saver, rather than having to leave the office to eat or drink, and a major boost to productivity. LINE Thailand provides free breakfast and lunch as well as affordable beverages from LINE Café.LINERs can use the “LINERS TH” Official Account to order beverages from LINE Café, view the day’s breakfast/lunch menus,check the air quality, and read internal news. Now that we are done with breakfast, it’s time for work! As LINE promotes a fun and creativity-boosting work environment, there are various spots that you can use as your work station. Depending on your style, you can choose to work from quiet individual booths or casual, open spaces like the grassy park-themed zone, the work-bar zone, and many more. A formal meeting room (left) and an open work area. Talking about working at LINE Thailand, it’s crucial to understand LINE’s product line-up and the impact we have on our 47 million monthly active users. Behind every LINE product — such as LINE TV, LINE TODAY, LINE Ads Platform, and LINE SHOPPING — we have strong, passionate teams working together to create an impact and pursue our vision of "Life on LINE" (enriching every moment of our users' lives through the integration of online and offline worlds). We aim to create solutions that help people live a better life, solve customers’ pain points, and even drive growth for businesses.And LINE culture is one of the keys to our success, as we embrace the “innovate and experiment” mindset because we believe that it will enhance our opportunities to grow — even if we make mistakes along the way, those mistakes can always be great opportunities to learn. As LINERs, we are also entrusted and encouraged to have full ownership of our tasks, bravely initiate new ideas, and support fellow colleagues and cross-functional teams if they need our expertise. A few examples of LINE products: (from left to right) LINE STICKERS, LINE MELODY, LINE Ads Platform, LINE TODAY, and LINE TV With so much effort put into innovation and creativity, everyone needs some good rest and relaxation. Fortunately, LINE has an abundance of zones in the office to refresh and recharge, including nap pods and massage rooms, accessible to LINERs at any time. For those looking for entertainment, there are plenty of facilities available for us to enjoy and engage with fellow colleagues, including a PlayStation, a Nintendo Switch, a pool table, a ping-pong table, and a gym. LINE offers amenities like these without any restrictions because trust is so important to who we are, and we believe that LINERs are able to have fun and meet their work expectations at the same time. Our relaxation zones in the office are available for anyone to use at any time. In addition, there are numerous events throughout the year to help build teamwork and camaraderie among LINERs. For business updates and alignment, we have a quarterly Town Hall, where team leads share our achievements, learning points, and future direction and strategies. We also have events dedicated to pure entertainment such as LINE CONNECT DAY, with activities ranging from simple networking sessions to full-blown parties. Not only this, but we also embrace and respect Thai culture by organizing traditional events, such as the Ritual of Water Pouring during Songkran Festival and Loy Kratong Festival in November. If LINERs are looking for a short break during or after work, we provide nap pods, massage rooms, and a gym. Finally, LINE Thailand strives to help LINERs make the company’s mission and culture truly a part of their lives through employee engagement. In fact, the LINE brand reputation was recently ranked as one of the Top 5 among 520 other brands in Thailand.* As such, LINE Thailand constantly and continuously tries to stay connected with LINERs, listens to our needs so that we can get the best experience. There is nothing LINE wants to hear more from employees than they feel that LINE Thailand is like their second home. *Reference : LINE rated as one of the top 5 ranking for Brand Reputation(https://www.brandindex.com/ranking/thailand/2019-workforce) ※ Please note that the details described in this article may not apply to all offices.
- LINE’s Responses to COVID-19(2) Don't take good things for granted Unlike the office, where everyone sits in identical, evenly spaced desks, home offices can be wildly different from each other. For me, working from home made me appreciate just how nice the equipment and furniture is in the LINE office. I guess I was so familiar with the office’s good points — the dual monitors, adjustable standing desks, Herman Miller chairs — that I had been taking them for granted. But, as someone who’s been living alone for five years in a studio apartment, my lonely little laptop and desk feel so small. Plus, now that I’m sitting in my apartment chair for so many hours, I’m really realizing how hard it is and how much it hurts my back! Talking to my fellow LINERs, I’ve discovered I’m not the only one who feels this way. Lots of us miss LINE’s excellent office amenities. Fortunately, LINE has heard our complaints and decided to take action. Since we need to work at home, LINE is allowing employees to bring home all sorts of office equipment, such as monitors and desktops, so we can re-create the office in our homes. LINE even paid for the taxi and delivery expenses people used to bring that equipment home! Sending help to people’s homes As COVID-19 surged in Korea, LINE did more than just offer support for the office: We also made a point of helping people’s personal lives. When first big outbreak in Korea started in Daegu, a city in southeast Korea about three hours from Seoul, LINE sent protective masks to LINERs and their families who lived in the region. At the time, finding high-quality masks was really difficult in Korea, so the help made a big difference and was very much appreciated. CaptionMasks delivered to people’s homes! For LINERs with families, working at home meant working with their kids around, especially during those times that schools were shut down. While kids usually like having their parents around more, they often don’t understand why mom or dad won’t play with them. So, it can be hard to get work done when a little one is insisting on doing something together. For this reason, LINE devised the "Home Office Board," a handy tool to help LINERs defend their workspace while working from home. Three images of Home Office Board (Korean, English, and image versions for young children who cannot read yet) The Home Office Board can be hung on the door to wherever you work at home, letting the kids know that mommy or daddy is busy and cannot play just now. It’s a good way of ensuring you can get your work done. (Note: The Home Office Board is unfortunately quite ineffective with cats).Later, LINE held an event asking people to share photos of their home offices, with the Remote Work Board on display. People had a fun time comparing the different ways their colleagues have set up their home work spaces. Photos of the "Home Office Board" event Fun photos of pets infiltrating people’s home offices Don’t risk your health for cherry blossoms! In addition to the face masks LINE sent to everyone’s homes, the Product Design Team actually sent flowers to their team members, to try to lift their spirits. Along with the flowers, the team sent a message urging them to be safe and stay home instead of going out, even though it was cherry blossom season at the time. Together, the flowers and the witty message really brightened everyone’s day. Take a look at their thoughtful gift. CaptionThe lovely directions and photos that are pretty like flowers Mommy’s little coder… For kids who are supposed to be in school, the COVID-19 outbreak forced many of them to study from home instead. With space tight in a lot of people’s homes, that often had the effect of turning kids into something more like colleagues, as lectures and studying had to take place nearby their parents as their parents try to work. Plus, not everyone has enough separate devices for parents and kids all to get their work done.Once again, LINE was ready to help, offering a variety of tablets and laptops people could rent for their kids. It was a small gesture, but LINE was happy to do what it could to help people work better in these tough times. Other responses In addition to those abovementioned steps, LINE had plenty more efforts going on to deal with COVID-19. For those LINERs who had to come to the office, the company thoroughly disinfected the office on a regular basis: When the COVID-19 alert level was "Orange," the office was disinfected once a week, and when the alert level raised to "Red," disinfecting was increased to every day. In addition, acrylic panels were installed in common areas, like the lobby and company café, to minimize physical contact. Areas frequently touched by hands such as elevator buttons and doorknobs to meetings rooms were covered with anti-viral films and are disinfected at least three times a day. (We thank everyone who worked diligently to keep the office so safe and sanitary.) LINE also stalled thermal imaging cameras to check the body temperature of all visitors. Hand sanitizer, contact-free thermometers, and disposable masks are provided in the common areas on each floor (and, in fact, disposable masks have long been available at LINE to protect employees from the fine dust pollution that occasionally arises). All told, COVID-19 has really made it clear to me just how much LINE values the safety of its employees. CaptionIn-house language classes using LINE Group Call (with the LINERs wearing masks in the office) Despite the pandemic, LINE continues to support in-house and external language classes for LINERs. In the past, people would meet in conference rooms at lunchtime, but now they study remotely using LINE Group Call. I am taking a Japanese class, and personally I actually prefer the remote classroom setup because I feel less self-conscious about my pronunciation. If I want to practice speaking on my own, I can just turn off the microphone and practice! (Of course, I always listen to my sensei!) Because I work from home, I feel more pressure to respond to my messages and emails quickly, and that means more time sitting at my desk than before. I could feel myself growing ever more out of shape, so when LINE announced it was starting remote stretching classes, I jumped at the chance. Now I get to enjoy 30 minutes of online stretching and coaching from the comfort of my home. Sending support to the local community On March 6, a patient tested positive for COVID-19 at Bundang Jesaeng Hospital, which is close to LINE's office. As a result, medical staff closed down some wards and had to take other steps to prevent further infections, which forced the hospital cafeteria to temporarily close. When we heard about this, we knew we had to help, so LINE stepped up and started offering warm lunch boxes and rice balls for the hospital medical staff. What’s more, we used our usual food partners who typically supply LINE with food but who have suffered from decreased business now that so many LINERs are working from home. It was a great opportunity to help out two of our neighbors at the same time. LINE sent box lunches and rice balls to a nearby hospital to help them through a COVID-19 outbreak. Despite the pandemic, LINE does not stop COVID-19 continues to challenge all of us, so the company-wide remote work system will stay in place for the time being. In this time of so many changes and difficulties, LINE will continue to support its employees in every way we can, doing our best to make work and life a bit better. It may be frustrating and difficult, but for me, my family, colleagues, and for the many people suffering from COVID-19, let's work a little harder and overcome this difficult time safely together. Hang in there! ※ Please note that the details described in this article may not apply to all offices.
- LINE Library in the Tokyo Office When you walk into LINE's offices, you'll find a micro library inside the cafeteria. The area is called "LINE Library," serving as an internal communication space where LINERs can grow together by sharing their knowledge and learning from each other through reading books. Sharing your knowledge inspires others to drive "WOW" Books lined up on the shelves are recommended by people in leadership roles at LINE or industry experts. LINE Library was designed to cultivate an office culture that inspires creative thinking among LINERs. To make the library easily accessible, it is located inside office cafeterias and allows anyone working at LINE to borrow a book for free. LINE Library at the Shinjuku headquarters. Just a step away from the cozy tatami space in the back,where people can relax and enjoy reading. Categorization based on LINE STYLE Books are displayed based on three categories chosen from the eleven elements of "LINE STYLE" You can find not only business books, but novels, comics, and more in the library. The little cards in front of each book outline why the book was recommended and insights the book might offer you for work. On the shelves, movies sponsored by LINE and LINE Manga's new titles are also available. Get inspired by someone else's scribbles As readers are allowed to underline words or scribble on pages that they think are significant, you will be reading the ideas of previous readers along the text, feeling empathy with their thoughts or ending up writing down your ideas on the same page. This is how knowledge gets spread and shared among LINERs. LINE Library—a place for driving "WOW=NO.1"—will evolve further so LINERs can take full advantage of it even while working from home! ※ Please note that the details described in this article may not apply to all offices.
- Take a break, recharge, and gain new insights with FNL! One of LINE’s most popular programs is Friday Noon Live (FNL), a regularly held lecture series featuring celebrity speakers and a wide range of fascinating topics. Since launching in July 2015, FNL has been held 57 times, bringing fresh ideas and great insights to LINE during the Friday lunchtime. Even COVID-19 hasn’t stopped FNL from challenging and engaging LINERs, it just moved the event online. Time to recharge your life Topics such as psychology, philosophy, health, and healing have become essential for many people’s busy lives, helping them to recharge and keep a positive outlook. Many of the speakers who have visited LINE have talked on health-related subjects, and we would like to introduce two of them.In March 2019, Professor Chungwoon Kim, a cultural psychologist famous in Korea for his fun stories of human psychology and “happiness,” came to the LINE offices to speak on “The Power to Move People’s Hearts.” Professor Chungwoon Kim giving his lecture “The Power to Move People's Hearts” during FNL (March 2019) Kim emphasized how people need to study what they like and earn a sense of accomplishment to feel happiness. He especially impressed the audience with his assertion that your level of satisfaction in life is based on how many times you end up in awe each day. And while the theme of the lecture was profound, Kim’s talk was also filled with funny jokes to keep the mood light.In addition to discussions about the power of mind and happiness, FNL also addressed topics related to the problems facing society. In the second half of 2019, we were joined by Professor Soojung Lee, the first criminal psychologist in Korea and a consultant on “Unanswered Questions,” a famous current affairs and culture program on SBS. Professor Soojung Lee giving her lecture “Personality Disorders and Crimes” during FNL (November 2019) Lee’s talk explored the dark side of our society, looking at why awful crimes occur, along with vivid description of the results of the latest psychological research. In particular, Lee expressed concern over the use of social media in crime, and asked all of us to think about the social responsibility we have as people who work with the LINE Messenger. Learning about culture to nourish the soul Psychology, health and healing is important, but sometimes people need deeper, more nourishing content for the soul. That’s why FNL often offers cultural topics, like art, film, music, and literature, and we like to invite speakers who can inspire and enrich LINERs with their work.Artist Won-Jae Cho — who also hosts the popular podcast Art Museum in the Corner of a Room— gave a presentation called “Crossing the Threshold of Art,” giving LINERs an opportunity to gain a deeper appreciation of art. Artist Won-Jae Cho giving his FNL lecture “Crossing the Threshold of Art” (October 2019) A lot of us have bad memories of being art history and music history classes, full of names and definitions. But these FNL lectures are a good way to bring these topics to life, making them more accessible through fun stories and clear explanations.In a totally different cultural vein, one of Korea’s biggest cultural ambassadors participated in FNL in 2020 — the bizarre character Pengsoo the penguin. Well, in fact the FNL guest was Jaeyeong Park, Pengsoo’s former manager and current program director, who gave a talk titled “Surviving as a PD for Giant Peng-TV.” PD Jaeyeong Park giving his lecture “Surviving as a PD for Giant Peng TV” during online FNL (May 2020) Pengsoo has become a major phenomenon in Korea, and Park had a lot of fun insights about what it’s like to create such a popular character, going viral and developing creative ideas, and how to create a health team culture. FNL as a source of learning In addition to those subjects, FNL presents a lot of talks about interesting, informative subject, like history, futurology, the economy, architecture, and science, in an easy-to-understand and engaging talks to help LINERs develop their knowledge. For LINERs who are curious about how our lives and cities will change after COVID-19, we invited Hyunjoon Yoo, professor at Hongik University and lead architect at Hyunjoon Yoo Architects, to talk about “Post-COVID-19 Space.” CaptionProfessor Hyunjoon Yoo giving his lecture “Post-COVID-19 Space” during an online FNL (September 2020) Yoo’s lecture focused on how home and work have been two of the biggest places affected by the pandemic, as people’s behaviors and perceptions have been changed by the disease. For some people, that’s meant leaving the crowded cities and spending more time in the countryside. For others, it’s means replacing sofas and relaxation spaces at home with tables and work spaces. One LINER who attended this lecture left a comment saying, “I’ve been so complacent about living in the present world that I failed to think about how our society will look in the future, but I'm grateful that this lecture gave me an opportunity to anticipate and prepare for the next change in my life.” FNL lectures delivered in 2019-2020 - Feb. 2019 Writer Seunghyeon Cho: "Reading Trends in East Asia, North America and Europe" - Mar. 2019 Director Jeongun Kim: "The Power of Moving Hearts" - Apr. 2019 Writer Sini's webtoon series “About Death,” and the “Story of Life and Death” - Jun. 2019 Professor Sanguk Kim: “The Universe, the World, and Us as Seen by Physics” - Jul. 2019 Animator Sangjin Kim: “How to Develop Characters” - Aug. 2019 Broadcaster Tyler Rasch: “You're the Pilot of Your Life” - Oct. 2019 Writer Wonjae Cho: “Crossing the Threshold of Art! Art Gallery in Your Room” - Nov. 2019 Professor Sujeong Lee: “Personality Disorders and Crimes” - Jan. 2020 Writer Munjeong Jeong: “How to Maintain Myself and Communicate in this Impolite World” - Apr. 2020 Assistant Director Seontae Kim: “The Story of the Birth of Social Content in Chungju” - May 2020 Program Director Jaeyeong Park: “Surviving as a PD for Giant Peng-TV” - Jul. 2020 Veterinarian Chaehyeon Seol: “How the Unskilled You Should Love Your Dog” - Sep. 2020 Professor Hyunjoon Yoo: “Post-COVID-19 Space” - Oct. 2020 Writers Hana Kim and Seonu Hwang: “The Birth of a Prefabricated Family: Two Women Live Together and Work.” ※ FNL has featured 57 lectures as of October 2020. Pandemic? No problem as FNL goes all-online ⚡️ With the rise of COVID-19, FNL was one more aspect of our lives that had to go all-online. But for FNL, the switch was easy and many LINERs say they really like the new format. By moving FNL to livestreaming, now LINERs are able to chat and leave comments beside the video in real time, turning lectures into more interactive and witty events. Sometimes the speakers even have to pause their lectures, they’re laughing so hard. ▶ Writers Hana Kim and Seonu Hwang giving their lecture“The Birth of a Prefabricated Family” during an online FNL (October 2020) While one of the big draws of the original FNL was the chance to meet these celebrities and celebrated thinkers in person, the “new normal” FNL is about interacting, plus LINERs can now watch the recorded version anytime and anywhere.FNL is a program that symbolizes the relationship between LINE and LINERs, as the company is always looking for ways to enrich the lives of its employees and make working here to be more than just a job. What kind of topics will be next for FNL? The only way to find out is to join in. We hope to see here there! ※ Please note that the details described in this article may not apply to all offices.
- CONNECT DAY at LINE Indonesia Every once in a month, LINE Indonesia holds an internal event, called Connect Day. It’s arranged by HR, specifically to bring all LINERs together and get connected with each other. Since we are be busy every day with our own works and sometimes we don’t have much time to catch up with each other; therefore, Connect Day has a purpose to be an opportunity to get to know each other, keep us together and catch up. There are some updates that is being conveyed during this Connect Day, such as introduction of new hires, farewell to the resignees or even some happy news about LINER’s marriage and/or new babies. We’ve embraced these news with the spirit of one whole LINE families. Also, this is also a moment for HR to announce several important news about the office in general.Connect Day always has a specific theme in each month. For example, in April, we celebrate the Sports Day; in June, we have Environment Day; in July, we have Friendship Day; in August, we have Independence Day celebration; and by the end of the year, we have Year-End party for the Connect Day. HR & GA team brings out the concept which relates to the specific theme on the month, and designs the event as a fun and engaging activity. Sometimes it is hosted directly by internal HR team, but sometimes it’s also hosted by other division, in coordination with HR team.It can be a sharing session, a mini workshop or games and competitions. Therefore, the engagement is not only one-way, but also two-ways interactive communication among LINERs. And surely, the event always treats LINERs with the delicious snacks and beverage. Thus, we always set the Connect Day as a 2-hour long event on the last Friday of the month. So, it will be a sweet ending for the entire week from work and a god start of the upcoming weekend for LINERs.By September 2018, the Connect Day had been hosted by LINE Games division. They made the live game competition between divisions, and it’s streamed live into LINE Games’s social channel. The event went superb and there were a lot of laugh and noises. It made us know LINE Games products better, and also was fun at the same time. In May 2019, HR arranged Connect Day to be part of the meaningful event, by having break-fasting together with orphans from around at LINE office. All the children were brought to the office, played games with us, then had feast with us on the break-fasting moment. We cared and we shared; LINERs shared the happiness with others at this moment. By December 2019, pre-arranged competitions were conducted among LINERs: LINE Got Talent. All LINERs were divided into group and each group had a mission to bring out the performance with the theme: “With Great Super WOW, comes Great Super-LINERs.” Unexpectedly, we found many good talents among LINERs who can sing, dance and perform very well! LINERs came with super creative ideas, from the story line until the costume productions. The group winners not only received interesting prizes, but also felt great sense of accomplishment and good memories. During the pandemic, LINE Indonesia has been working from home since March 2020 until further notice, It’s such a difficult situation for us because we could not have face-to-face interaction among LINERs, and many LINERs miss the office, craving for the human interactions. Therefore, we arranged the Virtual Connect Day to bring LINERs together and keep everyone warm. Although it’s not the same as the usual Connect Day, we arranged some group missions in each Connect Day to do engaging activities together. On August 2020, we celebrated Independence Day in the virtual Connect Day. In usual situation, Independence Day celebration should be full of fun games and competition, but we could not do it since we’re separated by social distancing. Therefore we arranged the Virtual Connect Day with several competitions for LINERs. LINE Indonesia will continue to arrange the Connect Day or similar events to maintain the closeness among LINERs in Indonesia, engage all of the LINERs and boost the motivations. ※ Please note that the details described in this article may not apply to all offices.
With the LINE messaging app as the cornerstone, LINE's businesses encompass the development and operation of all sorts of mobile-first services—including in communications, content, entertainment, and advertising—as well as new businesses like fintech, AI, and other areas. Under its corporate mission of "Closing the Distance," LINE strives to bring people around the world closer to each other, information, and services. We work on a global basis with colleagues from many countries and markets, and are continuing to grow.