LINE Careers

1. Business & PR Communications

• Communications Strategy, Advisory & Storytelling: Understand business priorities, identify newsworthy opportunities and reputational considerations, and develop proactive PR strategies and compelling narratives that strengthen understanding, favorability, and visibility.
• Media Relations & Engagement: Build trusted media relationships and lead outreach, pitching, briefings, press materials, and ongoing engagement to secure credible coverage.
• Business Leader & Interview Support: Advise and prepare business leaders for media interviews and external engagements, including strategy, key messages, Q&A, briefing, coordination, and real-time support.
• Cross-functional Communications: Work closely with internal stakeholders to ensure messaging and communications plans are accurate, timely, coordinated, and aligned with company priorities.

2. Issues & Crisis Communications

• Issues, Social Sentiment & Reputation Management: Use available monitoring inputs to quickly assess emerging discussions and reputational risks; review user-facing announcements in advance, advise on messaging, and recommend or take timely communications actions to prepare for or address potential negative reactions.
• Crisis Communications & Coordination: Independently manage communications responses for issues and crises, including situation assessment, messaging, holding statements, Q&A and media inquiries, while aligning facts, response strategy and escalation with Business, Legal, Public Policy and other relevant teams.

 

Qualifications

• 10+ years of experience in corporate communications, public relations, media relations, or related fields, with demonstrated experience managing communications programs independently.
• Strong understanding of media relations and the Taiwan media landscape, with the ability to develop and maintain trusted relationships with journalists and media stakeholders.
• Proven ability to operate as a proactive communications advisor, understand business priorities, identify PR opportunities, and translate complex business topics into clear and compelling external narratives.
• Experience supporting senior leaders in media interviews or other external engagements, including message development, Q&A preparation, briefing, and communications counsel.
• Hands-on experience in issues and crisis communications, with strong judgment and the ability to respond effectively under pressure and in sensitive situations.
• Strong stakeholder management and cross-functional collaboration skills, with the ability to influence and align multiple internal teams.
• Excellent written and verbal communication skills in Chinese, with strong attention to message quality, accuracy, and audience relevance.
• Strong business English communication skills, with the ability to independently handle written correspondence and communicate effectively in meetings with regional and global stakeholders.
• Familiarity with AI tools and the ability to apply them effectively to improve communications practices and productivity is a plus.

Preferred Qualifications

• Experience in technology, digital platforms, consumer internet, cultural and creative industries, content, gaming, or other fast-moving consumer-facing industries is preferred.
• Experience working in an in-house communications role and collaborating directly with business or product teams is preferred.
• Experience working at a PR agency, or managing and collaborating with PR agencies, is a plus.
• Experience working with regional or global teams in a multinational environment is a plus.