User Experience Research Intern (E-Commerce Product)
BangkokLINE Company ThailandDesignProduct Design, (not in use)UX Localization, ResearchIntern
Department: E-Commerce
Team: UX Design
Responsibilities
- Conduct user interviews and usability testing to gather valuable insights for ongoing and future projects
- Collaborate with cross-functional teams, including designers and developers, to integrate user feedback into the design and development process
- Assist in the creation of user personas, journey maps, discussion guides, and other research-related deliverables
- Analyse and interpret both qualitative and quantitative data to generate actionable recommendations
- Stay updated on industry trends, best practices, and emerging technologies related to UX research
- Contribute to the development and improvement of research methodologies and processes
Expected Outcomes
- Develop a deep understanding of user-centred design principles and methodologies
- Gain hands-on experience in conducting various UX research activities, including interviews, surveys, and usability testing
- Learn to use industry-standard tools for data collection, analysis, and visualization
- Enhance communication and collaboration skills by working closely with multidisciplinary teams
Qualifications
- Currently pursuing a degree in Human-Computer Interaction, Psychology, Design, or a related field
- Strong interest in user experience, usability, and human-centred design
- Excellent communication and interpersonal skills
- Detail-oriented with the ability to observe and analyse user behaviour effectively
- Familiarity with common UX research tools and methodologies is a plus.
- Proficiency in data analysis tools (e.g., Microsoft Excel, Google Sheets) is a bonus.
- Professional proficiency in English, verbal and written communication skills, and the ability to articulate design decisions and rationale
- Ability to work effectively in a team, receive feedback positively, and collaborate with cross-functional teams
- A proactive learner, with a demonstrated interest in staying updated on industry trends and continuously improving design skills
- Proactiveness in seeking opportunities to contribute and learn within the team